71058 (D8993) IT Admin Assistant – Western Cape

Remuneration:  Market related

Our Client is looking for a dynamic and proactive individual to join their team as an IT Admin Assistant.

 

MAIN PURPOSE OF JOB:

In this role, you will provide comprehensive support and assistance, primarily focused on IT support ticketing and related arrangements

 

 

DUTIES AND RESPONSIBILITIES:

As part of your daily tasks, you will undertake, but not be limited to, the following:

 

  • Follow up on IT support tickets, ensuring timely resolutions
  • Liaise with the HR department for any IT-related matters
  • Conduct IT requisition checks and assist with ordering stock and equipment
  • Prepare daily reports on ticketing activities
  • Implement and maintain a system for tracking and labeling all assets
  • Handle basic account creation and password resets
  • Document issue resolutions to identify trends and improve response times in the future
  • Ensure issues reported via WhatsApp and Email are assigned to the appropriate personnel
  • Follow up on tasks to ensure successful project completion
  • Draft letters and coordinate the signing process, ensuring technical changes are incorporated
  • when necessary
  • Act as the first point of contact for logging issues and initiating support procedures
  • Track and report the location of two technicians
  • Monitor and maintain minimum stock levels of notebooks, PCs, networking equipment, screens,
  • printers, etc.
  • Conduct daily checks as required

 

REQUIREMENTS

 

  • Excellent verbal and written communication skills in English
  • Residing in Cape Town
  • Matric (high school diploma)

 

*Only candidates who meet the criteria will be shortlisted and contacted

 

 

 

 

If you are interested and have the required SKILLS and EXPERIENCE according to the job spec, PLEASE UPLOAD YOUR CV USING THE FOLLOWING LINK:

totalrecruitment.solutions/RecruiterJobListing.aspx/-SELECT-MOTOR-RECRUITMENT-Company-Careers-16021

 

Please note all CV submissions MUST be uploaded via the link above. EMAILED CV’S WILL UNFORTUNATELY NOT BE DEALT WITH

If you don’t hear from us within 14 working days of your application, you can take it as your application was not successful

 

 

Applications should be submitted no later than Tuesday 8th August 2023

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